Meringue Support

Need help with Meringue?

Use Support for sign-in problems, imports, reports, privacy questions or anything technical. If you simply want to share something you noticed or an idea, use Feedback instead.

Contact us

Tell us what you need help with

Choose the closest topic and tell us what you were trying to do and what happened. We’ll reply to the email address you enter below.

Keep health information out of support messages Do not send medical records, test results, photos of health documents, passwords or detailed health information through this form. Describe the problem instead.

For a technical problem, include the device and browser you were using if you can. Do not include passwords or health records.

Account and sign-in

If you can’t sign in, open Meringue and use the password-recovery option. If that doesn’t solve it, send us a message above.

Open Meringue →

Imports and history

You can import supported blood pressure, weight and other histories from Excel or CSV files, and add supported lab PDFs for value extraction. Meringue lets you review imported information before saving it.

Reports

Choose a date range and the sections you want in a health report. You can review it before opening or saving the PDF. A report is separate from your full portable backup.

Privacy and data

Your account is separate from other users’ accounts. Health documents and photos are stored privately and tied to your account. For more detail, read the Privacy Policy.